Lifetime Guarantee

At Cosmic Chains, we are proud to offer 100+ affordable jewellery pieces that will not discolour of leave green marks. That's why we proudly offer our valued customers a lifetime colour guarantee on all of our jewellery. We are committed to providing both quality and quantity, and we stand behind every piece we create. Therefore, if on the very rare occasion that you may experience an issue with tarnishing, we will replace your item free of charge. All Cosmic Chains items can be worn in the shower, bath, pool, and ocean. With our lifetime guarantee, you can enjoy Cosmic Chains jewellery with peace of mind having jewellery you can finally trust. 

Quality Assurance: As one of the UK's first brand to introduce waterproof jewellery, we specialise in stainless steel pieces with superior PVD plating. This means they are x10 times stronger than standard plated jewellery. Our focus on quality guarantees that your jewellery will preserve its beauty and integrity for a lifetime.

How Does It Work? Should you ever experience an inconvenience with your jewellery covered by our lifetime guarantee, just reach out to our customer service team. We'll respond within 24-48 hours and talk you through the replacement procedure, aiming to ensure a smooth and stress-free experience. We will get the new piece to you as quickly as we can with no cost to yourself. 

Exceptional Customer Service: Experience great customer care and service at Cosmic Chains jewellery. Whether you're indulging yourself or selecting a special gift for someone else, our unwavering commitment to quality means your purchase lasts a lifetime. With over 10,000 pieces sold worldwide, our reputation speaks for itself! Plus, rest assured, we promptly respond to emails  and consistently exceed expectations with our exceptional customer service. We prioritise swift dispatch and outstanding customer care, all at prices without an inflated mark up.

Manufacturing Warranty: Each of our items comes with a one-year manufacturing warranty as standard. We will happily replace any pieces with a genuine manufacturing fault, such as those with a damaged chain or missing gems at no extra charge, within one year from the date of purchase. If you encounter any issues with your items or wish to inquire further about the warranty, please reach out to us at support@cosmic-chains.com 

Must have been purchased through the website and not third party. 
Only valid on orders after 1st January 2024.